Terms & Conditions for Website Maintenance

Dynamic Designs NW LLC Terms & Conditions for Website Maintenance Subscriptions

  • Website maintenance services by Dynamic Design Solutions are month-to-month agreements.
  • Payment Methods
    • Monthly Website Maintenance fees require a credit card for payment. No other forms of payment will be accepted for monthly website maintenance payments.
  • Website maintenance fees will be charged to the clients’ credit card on file on the 1st of each month.
  • Website maintenance Fees will be prorated for new clients that sign up in the middle of a given month.
  • Termination of this agreement by the client.
    • Clients may terminate this agreement at any time with 30 days written notice, additional fees may apply for early termination.
    • Clients may terminate this agreement at any time by logging into their customer portal and canceling, however, the cancelation will not be effective for 30 days.
  • Dynamic Design Solutions may terminate this agreement at any time with 30 days written notice to the client.
  • There are absolutely no refunds for any fees related to website maintenance services.
  • When adding new text and/or content to a page the client is responsible for providing all text (in digital format) and images/photos.
  • Minor updates are limited to 0.5, 1.5, or 2.0 hours per month depending on your plan. The client may submit a support ticket to [email protected] 24/7.
  • There is no roll-over for any website maintenance plan services.
  • “Update turnaround time” is based on standard minor updates. Advanced programming may result in longer turnaround times.
  • Urgent and/or Rush updates, modifications, or edits will be completed within 24 hours. A fee of $50 will be charged if updates and/or modifications or edits are required to be completed on Saturday or Sunday.

Monthly Maintenance Included Service Requests

  • Small text changes (not including changing an entire page of text)
  • Adding or modifying a link
  • Adding or changing a photo/image
  • Adding or modifying a menu item
  • Adding or modifying meta data (keywords, descriptions, title, etc. on a page)
  • Changing page URL’s (only applies to Joomla CMS sites and websites developed by Dynamic Design Solutions)
  • Uploading a new advertisement
  • Changing a banner ad
  • Adding or modifying a product in a catalog or e-commerce system
  • Adding or modifying a calendar event
  • Modifying code
    • PHP
    • MySQL
    • DHTML
    • XHTML
    • Javascript
    • XML
    • Template
  • Add a Blog
  • Add a calendar
  • Create a “pop-out” menu
  • Add a frontpage slideshow
  • Add Google Analytics/Sitemaps
  • Add a new page
  • Additional minor updates
  • Add a CMS
    – Additional pages
    – New template
  • Add an online form
  • Add a “Map & Directions” page
  • Add an online product catalog
  • Add an online shopping cart*
  • Add an online payment gateway*

* E-commerce and/or payment gateways require additional services that require additional fees.
* For all service requests, you will need to send an email to the support team at [email protected]

*IMPORTANT: All maintenance plans include website hosting on our server.  Therefore, if you decide to cancel your plan, you will need to move your website to another hosting provider.

Read Our Reviews

Dynamic Designs NW, LLC is rated 4.92 out of 5.0 stars based on 12 review(s).

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Thanks Stacie! Can't say enough good things about Dynamic Design Solutions, they helped me put together a logo, website and alot more! Highly recommended!

- Adrian

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The process was challenging for me, technically. I found Stacie to be patient and enjoyable to work with. In retrospect I feel I could have given her more creative liberty yet I am very satisfied with the results of our collaboration. I am now needing to become an effective manager of my new website.

- Dave Shelman

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Stacie was so patient working with me and my schedule and many distractions. Her expertise and personality eased me through the challenges of creating an effective website. I have never been busier and the website has definitely driven more business to my shop!

- Mike Nagle

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Stacie and her team built us the website of our dreams! They fully understood and helped refine our marketing goals, and creatively translated that into a professional website that meets all our needs and then some. Would highly recommend their services to everyone.

- Kiara

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We went through Dynamic Designs NW for our business logo. They had fast responses, professional, and followed through with everything they promised. We highly recommend them.

- LJ Perez

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I hired Dynamic Designs to create a branding package for my business. Their team made the process easy and fun. They're always quick to communicate and guided me through the design process. I love my logo and brand design. Highly recommend!

- Carmen Olivo

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Very professional service throughout the entire project. Highly recommend Dynamic Designs!!

- Choncy Jones

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For anyone with a small business trying to grow their email list, I would recommend Stacie! We started out without any knowledge of how to increase our fanbase. Stacie helped us grow our list to over 400 subscribers using Facebook ads! She is super smart and has a great team that she works with. I am so grateful that I found her and I would recommend her services.

- Jo Alexis

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Stacie was very creative and a patient person to work with which I feel is so important to have when working on a very detailed project/website.

- Abbi Rafinski

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I spent a lot of money trying to work with other web designers. I know I was asking a lot of them. I shared my crazy business plan and vision with them, and all I got in return was a spot on their permanent back burner. It was like flashback to high school and feelings of getting benched to make room for the 'real stars.' Then I met Stacie. She met with me in person, listened to all my crazy ideas, put those crazy ideas into action (so I could see them), and exercised a lot of patience when we had to toss a draft and start again. Now, over a year later, my business is not only up and running...it's rocking (bling, bling)! And Stacie is on the short list of people who helped me make that happen. I can't count how many times my customers smile when we meet and say, 'I love your website...it's so original.'

- Jake Wasson

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Loved working with Stacie! She communicates well and response very quickly, seemingly always ready to assist. She has wonderfully creative ideas and a great eye for design, I’m looking for ways that I can continue to work with her. Highly recommend

- Samantha Irwin

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I love working with Stacie! She is charming and a whiz a website building. I feel confident that she can tackle whatever changes I want to make and she makes it all look easy. I've also really enjoyed her network of professionals that she both works with and referred me to. I would recommend her.

- Jo Alexis Bronstein Mishaga